Enabling Smarter Housing Mobility Through Innovation

Swap Hub is a specialist digital platform designed to streamline the mutual exchange process within the social housing sector. We support local authorities and housing associations in maximising the use of existing housing stock, improving tenant mobility, and reducing administrative burdens.

Who We Are

Swap Hub brings together housing sector expertise and digital innovation to address a long-standing operational challenge: enabling tenants to move more effectively through mutual exchange. Our team has extensive experience working with social landlords, local councils, and housing organisations to deliver solutions that are secure, scalable, and aligned with sector priorities.

What We Do

Swap Hub provides a secure, user-friendly online platform that connects tenants who wish to swap homes. By improving visibility, matching quality, and process efficiency, we enable housing providers to:

• Optimise housing stock utilisation by tackling under-occupation and overcrowding.
• Reduce waiting lists and transfer requests, leading to measurable operational efficiencies.
• Enhance tenant satisfaction and choice through a transparent, self-service system.
• Access real-time data and insights to support strategic planning and housing delivery.

Our Vision

To be the trusted partner of choice for social landlords and local authorities, driving a more flexible and efficient housing system through innovative, tenant-focused digital solutions.