Who we are
Our website address is: https://swaphub.co.uk.
Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.
2. Information We Collect
When you register, create a listing, or interact with our site, we may collect:
- Personal details (name, email address, phone number)
- Housing information you choose to share in your listing
- Login credentials and account settings
- Technical data (IP address, browser type, cookies, and usage data)
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Display your listings and help match you with other tenants
- Enable communication between members (where permitted)
- Improve our website, security, and user experience
- Comply with legal obligations
4. Sharing Your Information
We do not sell your data. Your information may be shared with:
- Other registered users (only the details you include in your listing)
- Service providers who help run our site (e.g., hosting, payment gateways)
- Authorities, if required by law or to protect users’ safety
5. Cookies and Tracking
We use cookies to improve site functionality, remember preferences, and analyze traffic. You can manage cookies in your browser settings.
6. Data Security
We take reasonable measures to protect your information. However, no method of online storage or transmission is completely secure.
7. Your Rights
Depending on your location (e.g., UK GDPR), you have the right to:
- Access and request a copy of your data
- Correct or update your information
- Request deletion of your account/data
- Withdraw consent for marketing communications
8. Data Retention
We keep your information only as long as necessary to provide our services, comply with laws, and resolve disputes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
hello@swaphub.co.uk